Shipping policy

Last updated: August 11, 2026

At Nireova, we want your order to arrive safely, beautifully packaged, and on time. Please review the information below for details about our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after your purchase is confirmed.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you’ll receive a confirmation email containing your tracking information.

Shipping Options

We currently offer the following shipping options:

Delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Free standard shipping may be offered on orders over a specified amount. Any applicable promotions or free-shipping offers will be displayed on our website or at checkout.

Tracking Your Order

Once your order has shipped, you’ll receive an email with a tracking number.

Please allow up to 24–48 hours for tracking information to become active.

If your tracking information has not updated for several business days, please contact our customer care team.

International Shipping

We may offer international shipping to select countries.

International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their local authorities. These charges are not included in the purchase price unless otherwise stated at checkout.

International delivery times may vary depending on customs processing.

Incorrect or Incomplete Addresses

Please make sure your shipping information is accurate before completing your purchase.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

If you notice an address error immediately after placing your order, contact us as soon as possible at hello@nireova.com. We’ll do our best to assist, but we cannot guarantee that changes can be made after an order has entered processing.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, Nireova is not responsible for packages that are lost or stolen.

If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of the packaging and damaged item so our team can review the issue.

Delays

While we work closely with our shipping partners to ensure timely delivery, Nireova cannot guarantee delivery dates once an order has been handed over to the carrier.

Unexpected delays may occur due to severe weather, carrier disruptions, holidays, customs, or other circumstances beyond our control.

We’re happy to help with any shipping or delivery questions.